For the pathetic services they’re providing.
Recent news regarding Starhub’s speed cap on international websites have proven that the S$81 bucks my Father had payed monthly for their “PREMIUM” Maxonline plan has gone to waste.
As read from here, a user proved that Starhub had capped international surfing speed at 10-15kb/s. Which is WAY below what we should get, for me, a “Premium” Maxonline user, should get speeds at 1200KB/s.
Starhub has so far provided very poor internet service to us, disconn
—
At around 12 yesterday, I was unable to complete this post due to some connection error due to the modem, continuous resetting of the modem and router doesn’t help at all, until 10.30am today I am then able to connect to the internet.
Continuing yesterday’s post, what Starhub had provided us wasn’t world-class at all. Being subscribed to Maxonline Premium, I believe I should get download speeds of at least 12,000kb/s, however, for the previous years I’ve been using Starhub, the maximum speed I’ve got is only around 1mb/s, and not to mention that it is very very rare, common downloads are at a minimum of 60-70kb/s and a maximum of 100kb/s. Is is what Starhub call “Premium” ?
Going on, I have yet to mention the whole Linksys “incident”. As I had mentioned earlier, due to random disconnections I had encountered, my sister called Starhub to check with them what was actually happening. Well, Starhub said I was still connected to the server and my modem is “fine”, so they recommended us to get a new router as my old router might be faulty. Convinced, my Father bought a brand new Linksys router, and we happily configured it. We were quite excited as this router will allow us to surf at a wider range, it covers almost any part of my house. It worked fine at first, however, a few hours later, the connection suddenly disconnected as well.
Considering the fact that the router is brand new, how could it possibly be faulty? Configurations are fine and we are all still connected to the wireless router, so now what? Get another router? Nope. My sister called Starhub and guess what they said? They told us that it lies with the router, AGAIN. At that time we were very pissed with what they said, they told us to call Linksys U.S Customer Support, which is toll-free, so we did. The service we received is superb, however, it didn’t work, they then told us to contact our ISP, which is Starhub. So it went on and on, Linksys, Starhub, Linksys, Starhub and Linksys again. We tried to repair it for at least 2-3 hours, but to no avail.
And now? International speed cap? God, 90% of our internet contents are INTERNATIONAL. No wonder I felt the internet slowing down recently.
Shall I convert to Singnet?Hmm..
—————-
Now playing: JoJo – Beautiful Girls
via FoxyTunes


